TERMS OF SERVICES
TERMS OF USE
The decision to visit our website, landing pages, and avail our services is exclusively your choice. Any argument about protection is dependent upon our Privacy Policy and our Conditions of Use. This incorporates constraints on damages, mediation of disputes, and the applicable law of the state. If the customer has any issues regarding the Privacy Policy, they should get in touch with us through our contact information given on the website.
We own the rights to change our policies at any time. Therefore, we suggest that our visitors and customers thoroughly read the policy before they enter the website or avail any of our services.
We collect personal information and data about where guests go on our site, what pages they visit, how much time they spend on the pages, and more. This data enables us to see which of our pages or services are most visited and helps us improve our services and understand our customers. We own the complete rights to all materials, including pictures, representations, plans, icons, photos, content, and other materials that are a part of this Site.
The customer may download or copy the contents and other downloadable materials displayed on the Site for their personal use only. No right, title, or interest in any downloaded materials or software is transferred to the customer as a result of any such downloading or copying. The customer may not reproduce (with the exception of as noted above), publish, transmit, distribute, display, modify, create derivatives, sell, or participate in any sale or exploitation of the site, its content, or any related software.
TESTIMONIALS
All comments, feedback, recommendations, thoughts, and other submissions disclosed, submitted, or offered to Earntica on or by this Site or otherwise disclosed, submitted, or offered in connection with your use of this Site (collectively, the “Comments”) will remain the Company’s property.
The Company will own complete rights, titles, and interests and will not be limited in its use, commercial or otherwise, with reference to the Comments. The Company is and will be under no obligation:
To maintain any Comments in confidence
To pay users for any Comments
To respond to any user Comments
The organization can also use the testimonials and logos of the customers on its other web and offline properties.
ELECTRONIC COMMUNICATIONS
Any time the customer visits our site or sends messages to us, the customer is communicating with our organization electronically. It’s automatic for the customer to get our communications electronically. Our Company will communicate with the customer by email or by posting on this site. Hence, the customer agrees that all agreements, notices, disclosures, and significant communication fulfill and satisfy every legal requirement and are equivalent to any legal statement in writing.
COPYRIGHT/TRADEMARKS
All the material that is included on this website, such as content, graphics, logos, buttons, icons, images, downloads, data compilations, and software, is the property of this organization or its content providers and is protected by copyright laws. All software used on this site is the property of this organization or its software providers and is protected by international copyright laws. The trademark names used within our sites are the property of their respective owners and cannot be used in connection with any product or service that is not part of that company.
COPYRIGHT COMPLAINTS
The Company and its partners respect the intellectual property of others. If anyone reading the site believes that their work has been copied in a way that constitutes copyright infringement, please follow the procedure to make your claim.
REFUND POLICY
Earntica will provide a full refund if the project has not been started within the next 20 days of purchase. However, this policy can be terminated at any point in time regardless of the scenario and this only applies if the request is made upon viewing the initial concepts only (less the 10% processing fee). Furthermore, any revisions requested after viewing the initial concepts will void this offer and would be considered as the continuation of the project.
The refund policy will not be applicable on any discounted offer.
The refund policy will not be applicable if the customer has been unresponsive for more than 20 days.
The customer can always request to get their project held for a certain period of time; however, a refund won’t be applicable in such situations.
The refund will be voided if the refund is requested due to situations not related to the company such as the business shutting down, partner not agreeing on the design, or any scenarios not related to the company.
Urgent design projects are non-refundable.
The company will not refund any client whose work was outsourced to Earntica by a third party.
If the refund has been processed, the customer or the entity will have zero authority to use any source of work or design that has been shared with the client. If found, it will be a breach of contract and legal proceedings will be acted upon.
The client will not be refunded any money after the payment has been disputed. Any such scenario will lead to the termination of the contract.
The client can always reach out to Earntica in case of any discrepancy between the contract and the commitments made with the client.
In case of duplicate charges, a 100% refund will be applied to such scenarios.
Note: The refund will take 10-15 days after the cancellation request. However, the client will not use any of the provided work shared with them. In case of bundle purchases, only the service in question will be refunded.
You can use the following ways to ensure that your refund is made:
Call us
Click Live chat to start chatting with our representative
Email us
Once the refund is made, Earntica will be the rightful owner of your designs.
DELIVERY POLICY
We deliver all our services according to the date specified in the Order Confirmation email. You will receive an email from us regarding your delivery. Once the order is placed, you will receive an order number so that you can track the status of your order and ask for revisions. We also offer a Rapid Delivery service to our clients that they can avail by paying extra. Please contact our customer support to know more about it.
REVISION POLICY
Our promise of unlimited revisions is guaranteed. Revision turnaround time is 48 hours.
BILL OF RIGHTS
If you choose to partake in any activity or purchase any of our services, you are among the various customers who have safely and securely made purchases from us. You can place your order via call, email, or live chat. You can unsubscribe from our emails any time you want. If we make any changes to our website, or our services, we will immediately notify you through email.
INFORMATION SECURITY POLICY
Earntica believes information management is an essential part of good IT governance. Information security is a key component of Earntica’s overall security management framework, including system-level security policies and security guidance.
Information security enables us to provide the best possible services on the market. Earntica has defined information security policy documentation that is available to our customers upon request. Our core principles for information security management rely on international security policy definitions that are adapted as necessary to the local situation for the following areas:
Risk management
Organizing information security
Human resource security
Communications and operations
Management system development and maintenance
Information security incident management
Business continuity management
Compliance
Our information security policy is also compliant with the laws and regulations of Earntica.